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Lindsay MooreAsked on June 27, 2024 at 12:29 PM
I've been working on a form to collect orders for my business. I am organizing a jot form for a client who is running a fundraiser for St. Judes. Why was my account suddenly suspended?
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Deanne JotForm SupportReplied on June 27, 2024 at 12:47 PM
Hi Lindsay,
Thanks for reaching out to Jotform Support. Your account is suspended because your forms are tagged as possible clickbait. When I checked your forms, you have images that link to a YouTube video. This can be a reason why your account will be auto-suspended.
I went ahead and reactivated your account. Make sure to remove the YouTube URL you linked to the images to prevent your account from suspension. If you want to add a YouTube video to your form, you can use the YouTube widget for that.
Let us know if there’s anything else we can help you with.