How do I cancel membership from another user of our company?

I have a previous employee that had a membership with Jotforms and they are no longer with St. Paul's but the charges continue through their credit card. I have inactivated their card but need to have this membership cancelled.

Hi Lisa, 

Thanks for reaching out to Jotform Support. Can you please provide the email address/username of the account for us to cancel the subscription for another user, we need to verify these details:

 Please confirm the details below for us to cancel the subscription:

• Name on the card
• The last charge amount and date
• The last four digits of the card
• The expiration date of the card

Once we hear back from you, we'll be able to help you with this.