Notification email not showing

  • CCAApplications
    Asked on June 27, 2024 at 10:39 AM

    Hello,

    For one of our forms, we are only receiving email notifications for about half of the submissions. The submission notifications that do come through take significantly longer to process than other forms. Is there a possible solution for this?

  • Gian_D JotForm Support
    Replied on June 27, 2024 at 10:42 AM

    Hi CCAApplications,

    Thanks for reaching out to Jotform Support. Can you send us the link to your form for us to investigate it further?

    Once we hear back from you, we'll be able to help you with this.

 
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