Refund Request

Dear Jotform Support,

I hope this message finds you well.

I am writing to request a refund for a charge of $371.55 that was unexpectedly deducted from my credit card. I have been subscribed to Jotform for two months, with a monthly fee of $39, which I have willingly paid. However, while attempting to cancel future subscriptions to avoid automatic deductions, I was unexpectedly charged $371.55 when I clicked on the current plan.

This charge was not authorized, and I kindly request an immediate refund of the $371.55. Please process this refund at your earliest convenience and confirm once it has been completed.

Thank you for your prompt attention to this matter.

Warmest Regards,
OpenMinds

Hi OpenMinds,

Thanks for reaching out to Jotform Support. To request a refund for your latest invoice, open this link and complete the form. After looking into your request, you'll receive an email from our team member. When you have been refunded, your account will be downgraded back to the Starter Plan.

Let us know if you need any more help.