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AsiaMedicLimitedAsked on June 27, 2024 at 12:04 AM
Hi Support Team,
May i check if you are able to lift the HIPAA requirement for the below form as our client is currently using to garner registration?
https://form.jotform.com/241748912528464
Regards,
Dominic
Page URL: https://form.jotform.com/241748912528464 -
Sonnyfer JotForm SupportReplied on June 27, 2024 at 12:38 AM
Hi Dominic,
Thanks for reaching out to JotForm Support. As I checked, your form is disabled as it's found collecting PHIs. If you are a HIPAA-covered entity, then you need to upgrade your account to Gold to enable HIPAA Compliance. However, if you believe that you're not a HIPAA Covered entity, then you can just go to your account's Data Page and select "No, I'm not a HIPAA-covered entity" in the dialogue box that will appear. Once done, your forms will be enabled automatically.
Keep us updated and let us know if you need any more help.