How to insert images in the email content

  • MichaelJohnAinslie
    Asked on June 26, 2024 at 9:39 PM

    My form is https://form.jotform.com/241731073800851

    I am trying to insert this graphic into the autoresponder

    How to insert images in the email content Image 1 Screenshot 40

    How to insert images in the email content Image 2 Screenshot 51

    This is the line near the end of the Autoresponder when th grahic whouod go next to the caption "Campaign QR code" etc.

    I have looked for the graphic in here:

    How to insert images in the email content Image 3 Screenshot 62

    Do I need to delete some of the my images to make room?


    If so hoW?


    pLEQSE HELP




  • MichaelJohnAinslie
    Replied on June 26, 2024 at 10:21 PM

    Dear Jotform

    You have full authotity to go into my form and make any necessary changes, including by deleting old My Images if necessary.


    Regards

    Michael

  • Richie JotForm Support
    Replied on June 27, 2024 at 1:29 AM

    Hi Michael,

    Thanks for reaching out to Jotform Support. You can manually insert the image into your autoresponder email by using the image URL. Let me walk you through:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Click on Emails on the left side of the screen.
    3. Hover over your autoresponder email and click on the pencil icon.
      How to insert images in the email content Image 1 Screenshot 40
    4. In Email Contents, scroll down to your Campaign QR.
    5. Then, hover over the blue navigation bar and click on Insert Image.
    6. In Insert Image, click on Enter URL tab. Add your Image URL and click on Insert Image.
    7. Then click on Save.
      How to insert images in the email content Image 2 Screenshot 51

    Check out this screenshot of my test email:

    How to insert images in the email content Image 3 Screenshot 62

    Give it a try and let us know if this works for you.

  • MichaelJohnAinslie
    Replied on June 27, 2024 at 1:55 AM

    Where do I get the image URL?

    I tried to get a screenshot of what you are demonstrating

    How to insert images in the email content Image 1 Screenshot 20

    This does not work. Why not give me the whole URL? How about telling me how to find such a URL in future?

    Do I need to delete some of the My images? How is that Done?

    Please help


  • MichaelJohnAinslie
    Replied on June 27, 2024 at 2:12 AM

    I saved the graphc to my own site to create a URL. That works but is clearly unacceptable for regular operation.

    Please advise.


  • Mary Eden JotForm Support
    Replied on June 27, 2024 at 3:03 AM

    Hello Michael,

    You did the right thing when you saved the image and uploaded it to your website to get the image URL. This is exactly what we did. We used our internal tool to upload your image and generate the image URL, which we then pasted into our cloned form to display it in the Autoresponder. Could you please clarify what you mean by "unacceptable for regular operation"? Is the image blurry? 

    Keep us updated and let us know if you need any more help. 


 
Your Answer