How can I reenter the credit card information when the authorization payment expires?

Hello,

I am trying to charge a credit card, but the authorization period has expired. How can I reenter in the CC information?

Thanks,

Briana

Hi Briana,

Thanks for reaching out to Jotform Support. Unfortunately, it isn't possible to reenter the credit card information once the authorization payment expires. Please note that if the payment authorization expires you'll have to ask the user to repurchase your product.

Let us know if you have any other questions.