Can you help me to unlock my account?

  • Richard Smith
    Asked on June 26, 2024 at 7:25 PM

    My account is suspended

    Jotform Thread 16312481 Screenshot
    Page URL: https://form.jotform.com/231973109284561
  • Richard smith
    Replied on June 26, 2024 at 7:36 PM

    Can you help me to unlock my account

  • Rene JotForm Support
    Replied on June 26, 2024 at 8:19 PM

    Hi Richard, 

    Thanks for reaching out to Jotform Support. I checked your account, and it appears that your form 231973109284561 was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all of these to reviewers@jotform.com with Thread# 16312481 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

 
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