cancel membership and issue refund

  • chelsea_thomas
    Asked on June 26, 2024 at 6:40 PM

    Hi! I am not using this service like I thought I would be. I know there is a 30-day money back guarantee, so I would like to cancel and request a refund for this subscription on my account. Thank you!

  • Lorenz JotForm Support
    Replied on June 26, 2024 at 9:18 PM

    Hi Chelsea,

    Thanks for reaching out to Jotform Support. As requested, I've canceled your account subscription. You will be receiving the refund within 5-7 business days.

    Let us know if there's anything else we can help you with.

 
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