Hello! Why my form is not sending the submission to the distribution email list

Hello! Why my form is not sending the submission to the distribution email list

1. Scaffold Daily Headcount - Jotform Tables

Submissions are coming in to my tables...

Enrique Zabala

7132287970

Hi EnriqueSZabala,

Thanks for reaching out to Jotform Support. I have checked our logs and didn't see any email sent to these:

• tmorales@venturegloballng.com 
• hernandezj@zachrygroup.com
• ortizfernandezf@zachrygroup.com
• garciadelarosal@zachrygroup.com 
• nlejia@venturegloballng.com 
• malvarez@venturegloballng.com 
• valerorochaj@zachrygroup.com

Can you confirm if this has worked before, or is this the first time you are sending this to these recipients? We suggest you try to remove and then add it back, and see if it solves the issue. Let me help you do that:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. In the menu on the left side of the page, click on Emails.

3. On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

1. While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

2. Next, select Notification Email.

3. Click on the Recipients tab and enter your email address in the Recipient Email field.

4. Now, just click on Save and you're done.

Now, you'll get a Notification Email every time a user fills out your form.

Keep us updated and let us know if you need any more help.