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denofkingsAsked on June 26, 2024 at 3:44 PM
Good afternoon, I just created a form called shop now but when I tested it out i did not get notification by email about it
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denofkingsReplied on June 26, 2024 at 3:52 PM
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Eldrex JotForm SupportReplied on June 26, 2024 at 5:01 PM
Hello Darletris,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.
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denofkingsReplied on June 26, 2024 at 5:40 PMYes i tried it again I did not get an email notification that someone has
submitted the form
Darletris Nelson
DEN OF KINGS LLC
Nail Salon For Men
102 West 3rd Street
Winston Salem NC 27101
336-986-3603
denofkings1@gmail.com <http: />
www.denofkings.com
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denofkingsReplied on June 26, 2024 at 5:55 PMAlso it needs to show the everything that's in the form like what item and
color they selected so I can get the product to them
Darletris Nelson
DEN OF KINGS LLC
Nail Salon For Men
102 West 3rd Street
Winston Salem NC 27101
336-986-3603
denofkings1@gmail.com <http: />
www.denofkings.com
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Eldrex JotForm SupportReplied on June 26, 2024 at 6:55 PM
Hello denofkings,
Upon checking, the email address that the notification is set to is denofkings1@gmail.com. I have also verified in our email logs that the notification has been sent successfully. Can you please check if this is the correct email address you are looking at? If so, can you also check your spam folder?
Regarding the product specifics, this can be shown in your submission table.
Let us know if you have any other questions.