Why is my account suspended?

  • Kap
    Asked on June 26, 2024 at 3:34 PM

    Please assist with enabling my account.

  • Kenneth JotForm Support
    Replied on June 26, 2024 at 4:03 PM

    Hi Kap,

    Thanks for reaching out to Jotform Support. After checking your account, it appears that it has been suspended because one of your forms was requesting for usernames and passwords. Why is my account suspended? Image 1 Screenshot 20Please be note that requesting login credentials violates Jotform's Terms of Use. I have removed the offending fields and reactivated your account. Please log out and then log back in. Everything should now work correctly.

    Let us know if there’s anything else we can help you with.

 
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