Square Integration: Can't add ACH Square option

I have added Square to the form titled DO NOT USE FORM (ACH), but I can't figure out how to make the payment option ACH. I read the email JF sent today and clicked on the ACH part, but still can't see it.

Thanks!

Tracy

Hi Tracy,

Thanks for reaching out to Jotform Support. I've checked the form and saw that the ACH Bank Transfer option is available in your Square integration settings. Check out the screenshot below:

Can you try it again and see how it goes? Before you do, clear your browser's cache and cookies first. You can also try using Incognito or a different browser and see if it'll make a difference. I've cleared your Form Caches to refresh the data.

If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. But if that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.