Access account from deactivated email

Hi, we are trying to recover our account from an old coworker's email but we can't seem to get in to change the credentials. The account should be under mvieson@aarweb.org and the form is AAR Label Rentals (jotform.com)

Hi Marchell,

Thanks for reaching out to Jotform Support. We understand you need access to the account, we hope you will understand that we must exercise caution when granting access to existing accounts to individuals who are not registered users or customers in our database.

For us to verify the account, could you please provide us with the information below that was used in the account:

• The date you created the account:
• The number of forms and submissions in the account:

Once we hear back from you, we'll be able to move forward and help you get back into your account.