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merle8344Asked on June 26, 2024 at 11:54 AM
Chat was not available, we would like to know if we subscribe today, June 26, is our cut off July 26?
Furthermore, we have had 34 submissions in a 24 hour period with 490 views. We are opting toward the bronze package but if we realize in a week we need to upgrade to gold, does the 39.99 that we paid for bronze go forward and we only pay $10 extra for the gold? -
Christopher JotForm SupportReplied on June 26, 2024 at 12:04 PM
Hi Sherri,
Thanks for reaching out to Jotform Support. That is correct, if you buy a subscription on June 26 the renewal/expiration will be on July 26.
To avoid confusion, I have moved your other question to this thread.
Let us know if there’s anything else we can help you with.