When will the subscription plan expires?

  • merle8344
    Asked on June 26, 2024 at 11:54 AM

    Chat was not available, we would like to know if we subscribe today, June 26, is our cut off July 26?


    Furthermore, we have had 34 submissions in a 24 hour period with 490 views. We are opting toward the bronze package but if we realize in a week we need to upgrade to gold, does the 39.99 that we paid for bronze go forward and we only pay $10 extra for the gold?
  • Christopher JotForm Support
    Replied on June 26, 2024 at 12:04 PM

    Hi Sherri,

    Thanks for reaching out to Jotform Support. That is correct, if you buy a subscription on June 26 the renewal/expiration will be on July 26.

    To avoid confusion, I have moved your other question to this thread.

    Let us know if there’s anything else we can help you with.

 
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