Account Suspended

  • Kobi Dunn
    Asked on June 26, 2024 at 4:19 AM

    My account was suspended due to me asking for sensitive information, i am offering a service to my clients and i require their information to log in on their behalf

  • Arghya JotForm Support
    Replied on June 26, 2024 at 4:56 AM

    Hi Kobi,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Pass My Funded that’s breaking our Terms of Use for phishing activity.

    Account Suspended Image 1 Screenshot 20

    If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account. Also, please do not collect passwords or credentials in plain text to avoid this type of incident in the future. 

    Once we hear back from you, we'll be able to move forward with this.

  • kobidunntrading
    Replied on June 26, 2024 at 5:00 AM
    Yes you can delete them
    ...
  • Raymond JotForm Support
    Replied on June 26, 2024 at 5:06 AM

    Hi Kobi,

    As agreed, we've removed the offending fields from your form and restored your account. You may now log in and access your forms again.

    Let us know if you need any help.

 
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