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Kobi DunnAsked on June 26, 2024 at 4:19 AM
My account was suspended due to me asking for sensitive information, i am offering a service to my clients and i require their information to log in on their behalf
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Arghya JotForm SupportReplied on June 26, 2024 at 4:56 AM
Hi Kobi,
Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Pass My Funded that’s breaking our Terms of Use for phishing activity.
If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account. Also, please do not collect passwords or credentials in plain text to avoid this type of incident in the future.
Once we hear back from you, we'll be able to move forward with this.
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kobidunntradingReplied on June 26, 2024 at 5:00 AMYes you can delete them
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Raymond JotForm SupportReplied on June 26, 2024 at 5:06 AM
Hi Kobi,
As agreed, we've removed the offending fields from your form and restored your account. You may now log in and access your forms again.
Let us know if you need any help.