Suspended account: Phishing

  • Sean
    Asked on June 26, 2024 at 4:11 AM

    I don’t know why my account is been suspended

    Jotform Thread 16275471 Screenshot
    Page URL: https://form.jotform.com/241685467373063
  • Eliza JotForm Support
    Replied on June 26, 2024 at 4:27 AM

    Hi Sean, 

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.

  • Eliza JotForm Support
    Replied on June 26, 2024 at 4:45 AM

    Hi Sean, 

    Thanks for reaching out to Jotform Support. Your account was suspended because your form named Rental Application Form was tagged as Phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    For us to reactivate your account, we ask you to send us the details below:

    • Proof of Transaction (if you've already had previous transactions).
    • Link to the website or where the property is being offered to rent.

    Send all of these to reviewers@jotform.com with Thread# 16275471 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

 
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