Unable to login

  • tolbert_reggie
    Asked on June 25, 2024 at 9:30 PM

    I don't remember my access info to login to my older account. Can you help me?

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  • Israel JotForm Support
    Replied on June 25, 2024 at 9:33 PM

    Hello Reggie,

    Thanks for reaching out to Jotform Support. I have checked your account tolbertgraphics@gmail.com and it seems to be active. If you have access to your email you can request a password reset to recover your account. Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

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    2. On the login screen, click on Forgot Password.

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    3. Enter your email address and then click on Send Reset Instructions.

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    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

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    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

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    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.

 
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