How to provide a download option to collaborators?

  • bakerasa244
    Asked on June 25, 2024 at 7:42 PM

    When I share my table with the completed jotforms, my other employee who needs access to the completed forms is not able to download the forms but is able to view the data. How do I fix this problem, Thank you.

  • Gian JotForm Support
    Replied on June 25, 2024 at 8:00 PM

    Hi bakerasa244,

    Thanks for reaching out to Jotform Support. You can enable the download button of your sharing settings on your submission table. Let me show you how:

    1. Click on the Share button at the top of the page.
    2. Click on Share Settings.
    3. Scroll down and check the box beside the Show download button.

    How to provide a download option to collaborators? Image 1 Screenshot 20

    However, if you need to provide an option for the collaborator to download the PDF report of the submission, you will be needing to share the PDF Editor page with the collaborators as well so they can download the PDFs from there. Doing that is easy. Let me show you how:

    1. From the Form Builder page, you can access the PDF Editor by clicking on the dropdown arrow at the top of the page.
    2. Select PDF Editor.Tables Collaborator: Missing download PDF option Image 1 Screenshot 40 Screenshot 31
    3. Click the Share button on the upper right side of the page:Tables Collaborator: Missing download PDF option Image 2 Screenshot 51 Screenshot 42
    4. You can generate a link and share it with the collaborators or invite them via email:Tables Collaborator: Missing download PDF option Image 3 Screenshot 62 Screenshot 53

    Give it a try and let us know if you need any other help.

 
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