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glynann.teamchiptkdAsked on June 25, 2024 at 6:28 PM
Hi. I cannot figure out where the "FREE" column is coming from. Can you help me delete that?
Page URL: https://form.jotform.com/241285613810149 -
Paul Janver JotForm SupportReplied on June 25, 2024 at 6:39 PM
Hi glynann.teamchiptkd,
Thanks for reaching out to Jotform Support. I'm sorry you're having issues with your form. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:
- In the Form Builder, click on the Payment Field.
- Hover your mouse to Payment Settings and click.
- Next, hover your mouse again to the Free Product and click on the Gear Icon.
- Click on Delete and that's it.
Check out our guide on how to add options to payment forms.
Give it a try and let us know how it goes.