-
Firewall_CentersAsked on June 25, 2024 at 1:44 PM
When I edit on the inbox submissions it appears blank.
-
Gian_D JotForm SupportReplied on June 25, 2024 at 1:54 PM
Hi Firewall_Centers,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
As you can see, I can view the form and the submission data on it. I've cleared your form caches because, most of the time, that fixes the issue. Try editing your form on the Inbox page again. Also, try using a different browser or device to see if it will work. If the issue still persists, can you tell us if it's happening to all the submissions or just a specific one?
Once we hear back from you, we'll be able to help you with this.