Show/Hide Field condition is not working

Conditional not working for Discount Type

should hide/show field based on conditional, it works for one but not the other

Hi TEA_YAAAS,

Thanks for reaching out to Jotform Support. I have cloned and reviewed the Show/Hide Field condition and there is a conflict. Please take note that when a condition is not met, it will do the opposite. For example, when a Show Field condition is not met, the field will be hidden and vice versa. You will have to update your Show/Hide Field condition to only contain Hide. Here's how to do it:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

2. Click on Condition on the left side of the screen.

3. Hover your cursor on condition #1 or #2, and click on the Pencil icon.

4. Configure the condition as shown in the screenshot.

Screenshot for Condition #1:

Screenshot for Condition #2:

5. Click on Save.

Result:

You can check out my demo form and get a copy of it using the clone feature.

Give it a try and let us know how it goes.