Form Error: This form is currently unavailable!

  • Casanova_Angela
    Asked on June 25, 2024 at 11:05 AM

    Form Error: This form is currently unavailable! Image 1 Screenshot 20

    Jotform Thread 16245081 Screenshot
  • Lara JotForm Support
    Replied on June 25, 2024 at 11:09 AM

    Hello Casanova_Angela,

    Thanks for reaching out to Jotform support. The error This form is currently unavailable! shows up when the form is disabled. Let me show you how to enable it:

    1. In your Form Builder, click on Settings from the orange tabs.
    2. Click the Form Status from the left panel.
    3. Change form status to Enabled from the dropdown and click Save.

    Form Error: This form is currently unavailable! Image 1 Screenshot 20Give it a try and let us know if you have any other questions.

  • Angela
    Replied on June 25, 2024 at 1:05 PM

    Hi Lara,


    Thank you for your quick response. This definitely looks like a solution to get the form to appear.

    However, the issue stems from I don't even know how the form got on the site to begin with. I didn't add it, and I don't formally have an account with jotform before this issue.

    Any other ideas how I could remove the jotform template all together?

  • Gian_D JotForm Support
    Replied on June 25, 2024 at 1:16 PM

    Hi Angela,

    I saw that this form is under an account with the username "tgatexas." Also, the email address used to create this account is of***e@t**te**s.o**. There must be someone in your organization who created an account on Jotform.

    Let us know if there’s anything else we can help you with.

  • Angela
    Replied on June 25, 2024 at 1:25 PM

    Hi Gian,


    Thank you for replying. I just want to confirm that the organization email used has four characters before the "at sign" and ends with an "e"?

  • Sidharth JotForm Support
    Replied on June 25, 2024 at 1:38 PM

    Hi Angela,

    The account email has 6 characters before the @ sign. It starts with an O and ends with an e. I have sent a password reset email to this account email address.

    Reach out again if you have any other questions.

 
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