Skip to the last page isn't working

  • fazzapp
    Asked on June 25, 2024 at 8:43 AM

    Hello, I need to adjust a conditional that I am not able to do myself.

    What I want is when choosing ”SIM", I need it to work as I configured it, as seen in the image below:

    Skip to the last page isnt working Image 1 Screenshot 30


    However, it doesn't performe the action expected:



    Skip to the last page isnt working Image 2 Screenshot 41


    So please, tell me where is my mistake.

    Form: https://form.jotform.com/fazzapp/shalon-churrascaria

    Thank you,
    Carlos M.

  • Mary Eden JotForm Support
    Replied on June 25, 2024 at 8:50 AM

    Hello Carlos,

    Thanks for reaching out to Jotform Support. I understand your issue with your form conditions, but I’ll need a bit of time to look into this and work out a solution. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.


  • Mary Eden JotForm Support
    Replied on June 25, 2024 at 10:20 AM

    Hello Carlos,

    I found that your conditional logic is correct, but it will only proceed to the next page if you make the next button visible. I recommend rebuilding your criteria, removing the last page, and then hiding the fields that were previously on the last page. Let me show you how to set this up:

    1. Remove the conditional logic below:

    Skip to the last page isnt working Image 1 Screenshot 60

    2. Go back to your Form builder and delete the Submit button on the third page.

    Skip to the last page isnt working Image 2 Screenshot 71

    3. Remove the last page.

    Skip to the last page isnt working Image 3 Screenshot 82

    4. Add a Show and Hide Conditional logic that would show the fields that were previously on the 4th page if the answer to the field labeled "Gostaria de nos avaliar ?" is "Sim".

    Skip to the last page isnt working Image 4 Screenshot 93

    Check out the screencast below to see my results:

    Skip to the last page isnt working Image 5 Screenshot 104

    Give it a try and reach out again if you have any other questions.

  • fazzapp
    Replied on June 25, 2024 at 1:28 PM

    Great !

    Ok, thank you.

 
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