Submissions not forwarded to Google Sheet integration.

  • poornima.sancheti
    Asked on June 25, 2024 at 6:59 AM

    Hi Team,

    We haven't received responses in sheet date on 22-Jun to 23rd June, Please check what's the issue of these 

  • Silvano JotForm Support
    Replied on June 25, 2024 at 7:04 AM

    Hi Poornima,

    Thanks for reaching out to Jotform Support. If you can share to us the link to your form as well as the submission IDs of the missing submissions so we can check and forward the missing submissions? Also, keep in mind that the possible cause of data not being forwarded to Google Sheets is due to changes made on the Google Sheet, this breaks the integration and will not forward new submissions.

    As soon as we hear from you, we will be able to move forward with a solution.

 
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