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fsfcAsked on June 25, 2024 at 3:49 AM
Hi,
Just recently, I can no longer received an emil all the submitted form..
Regards,
Chris
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Rene JotForm SupportReplied on June 25, 2024 at 3:55 AM
Hi Chris,
Thanks for reaching out to Jotform Support. When I checked the itsupport@firststandard.ph email address, I saw that it was added to the bounce list due to the host or domain name not being found. I've gone ahead and whitelisted the email address. Can you please check the email address and see if that's the correct one? If so, kindly make a test submission to your form and see if that would resolve the issue.
Give it a try and let us know how it goes.
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fsfcReplied on June 25, 2024 at 4:19 AM
Hi Rene,
Issue has been resovled already.
Thank much for a quick response.
Regards,
Chris