PayPal payment: VND cuurency isn't available.

  • alexvicboyle
    Asked on June 25, 2024 at 3:28 AM

    Hello I cannot see VND currency available on the form, is there a way to add it as a currency?

  • Waqas JotForm Support
    Replied on June 25, 2024 at 3:44 AM


    I checked your form and discovered that you have added a PayPal payment option. Please be aware that Vietnamese Dong currency is not available through PayPal. I recommend that you add one of the following payment tools, and you should be able to select Vietnamese Dong as currency:

    1. Stripe
    2. Braintree
    3. BluePay
    4. eWAY
    5. BlueSnap
    6. Moneris
    7. FirstData
    8. Paymentwall

    You can use a number of currencies for your products, including Vietnamese Dong (VND). Let me help you set that up:

    1. In Form Builder, select the Product List element, and click on the List icon on the right side of the page.
    2. Hover your mouse over your product and click on the Pencil icon.
    3. Select Vietnamese Dong (VND) from the dropdown menu next to the Price area and click on Save. That's it. You're done.

    1656319013 62b96c259ead0  Screenshot 10

    All of the Payment methods have their own currency options, so please check the payment methods and currencies on this page. Please let us know if PayPal works in Vietnam; we will send a request to our backend team to include  Vietnamese Dong (VND) as a currency in the PayPal payment tool.

    Once we hear back from you, we'll be able to move forward with a solution.

 
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