Account suspension

  • Faz Zainuddin
    Asked on June 24, 2024 at 8:21 PM

    Dear Jotform Team,Thank you for prompt reply. I've managed to log in few minutes ago.Now, again unable to log in.

    Jotform Thread 16222711 Screenshot
  • Eduardo_Cam Jotform Support
    Replied on June 24, 2024 at 8:41 PM

    Hi Faz,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Barang rosak atau reject that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    So I reached out to my technical team where they will analyze the form and we will inform you here in this thread as soon as we hear from them.

    Thanks for your patience and understanding, we appreciate it.

  • Eduardo_Cam Jotform Support
    Replied on June 24, 2024 at 8:54 PM

    Hi Faz,

    No violation was found in your form and your account is now active again.

    Reach out again if you need any more help.


 
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