Uplaod CSV file with email addresses

When attempting to upload my CSV file with email addresses it says invalid file type

Hi Selwyn,

Thanks for reaching out to Jotform Support. I am quite unsure about the issue, I checked your form but I can't figure out the issue that you described. Can you send us some screenshots of what’s happening? This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

I cant send a screenshot of the message " invalid file type "as it disappears in seconds

Hi Selwyn,

I don't see any file upload field on your form so I am still unsure about the issue. Can you confirm if this is the form? You can create a screen recording using Loom and share the link with us.

As soon as we hear back from you, we can move forward with a solution.

the form is fine.

i am trying to upload a CSV file with the email addresses and I get a message Invalid file type

FIXED DONT WORRY

Hi Selwyn,

We don't understand what you are trying to do. Rest assured, we’ll find a solution for this. Can you share a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to help you with this.

Hi Selwyn,

I understand that it has been fixed. You can reply to this thread if you need any other help.