I cancelled this and I was just charged.

I canceled this and was charged

Hi Eileen,

Thanks for reaching out to Jotform Support. I checked your account and can confirm that the Silver Plan was not canceled. I advise you to fill out the Refund Request Wizard. Please also note that we have a 30-day money-back guarantee policy if you cancel your subscription for any reason within 30 days of payment. We also have a guide about How to Request a Refund From Jotform that you can check out.

Give it a try and let us know how it goes.