Issues submitting the form

  • porservices
    Asked on June 24, 2024 at 1:05 PM

    Customers are having issues with submitting business vendor form. Error message that customers are receiving is email is incorrect.

  • Lorevie JotForm Support
    Replied on June 24, 2024 at 1:14 PM

    Hi Rachel,

    Thanks for reaching out to us for help. Are you referring to this form? I've cloned and tested it, but couldn't replicate the issue. I was able to submit the form without any difficulty. Check out my screencast below:

    Issues submitting the form Image 1 Screenshot 20

    Can you send us a screenshot of the error message that your customers are receiving? We have a guide about how to do that here.

    After we hear back from you, we'll be able to help you with this.

 
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