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porservicesAsked on June 24, 2024 at 1:05 PM
Customers are having issues with submitting business vendor form. Error message that customers are receiving is email is incorrect.
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Lorevie JotForm SupportReplied on June 24, 2024 at 1:14 PM
Hi Rachel,
Thanks for reaching out to us for help. Are you referring to this form? I've cloned and tested it, but couldn't replicate the issue. I was able to submit the form without any difficulty. Check out my screencast below:
Can you send us a screenshot of the error message that your customers are receiving? We have a guide about how to do that here.
After we hear back from you, we'll be able to help you with this.