Form: How to show an error message when the amount entered is too high?

  • judy990
    Asked on June 24, 2024 at 12:59 PM

    If a user enters an amount that is unrealistically high, we want to flag that to their attention. Is there a way to do this?

  • Joshua_T JotForm Support
    Replied on June 24, 2024 at 1:12 PM

    Hi Judy,

    Thanks for reaching out to Jotform Support. Are you referring to the Fixed $ Amount field in your form 241653946421155? If so, you can replace it with a Number element. This way, you can set an entry limit. Let me show you:

    1. In Form Builder, add a Number element from the left panel menu.
    2. Then, click on the Gear icon beside the Number element.
    3. Next, go to the Options tab in the right panel menu.
    4. Toggle ON the Entry Limits and set your Maximum Number.

    Form: How to show an error message when the amount entered is too high? Image 1 Screenshot 40

    Check out this screencast below:

    Form: How to show an error message when the amount entered is too high? Image 2 Screenshot 51

    Keep in mind that if you delete the existing Fixed $ Amount field on your form, you will lose the data associated with that field. So, instead of deleting it, you can just hide it. Let me show you how:

    1. In Form Builder, click on the Fixed $ Amount field.
    2. Then, right-click on your mouse, and select Hide.
    3. It will then be hidden from your live form.

    Form: How to show an error message when the amount entered is too high? Image 3 Screenshot 62

    Give it a try and let us know if you need any other help.

 
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