Possible to reset fields when the user change their answer

Hello, My form has various calculations. If a user changes a number input field along this process, is it possible to reset a radio button and subsequent input number fields?

thanks

Hi Mark,

Thanks for reaching out to Jotform Support. I checked your form and I noticed most of the Radio button and other fields are not hidden, if the user changes their mind and changes the answer from the previous field it won't clear the radio button. They, need to manually change it as well.

That option is used to clear or don't clear the values from the fields that are hidden with the conditional logic.

Clear On Being Hidden - will clear the values from the conditionally hidden fields right away

Clear on Submit - will clear the values from the conditionally hidden fields on submit

Don't Clear - will not clear the values from the conditionally hidden fields

I checked and your form is not hiding the fields with the conditional logic. on How to Show or Hide Fields Base on User's Answer

Let us know if there’s anything else we can help you with.

Thank you, is it possible when a user changes a number input to unset / clear a checkbox?

Hi Mark,

I reviewed your BMW CCA Club Racing PWR Disclosure form and I can't seem to find a checkbox field. Are you referring to the Terms & Conditions widget? Can you share a screenshot of the checkbox you're referring to? We have a guide on How to Post Screenshots to Our Support Forum. Also, can you confirm which field on your form your user can input a number?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Is chat available? I am looking at the option when a user changes a number input, other fields are reset to blank.

Hi Mark,

Currently, we do offer Live Chat Support, there are a limited number of agents working in each time zone. So, sometimes, it gets disabled, and you can't see it on our pages. When it is available, you'll see a pop-up if you're logged into your account on most of the pages, like Form Builder, Jotform Tables, Jotform Inbox, and so on, like you see in the lower-right corner of the image below:If you don't see that option on the page, and you have a question, just reply to this thread, or you can create a Forum Thread from the Contact Us page. And we’ll be happy to help. 

Now, coming back to your question, We can implement a workaround using conditional logic to reset the fields when changes are made during edit mode. I have created a demo form to demonstrate this solution. Let me show you how:

1. In Form Builder page, select Settings located at the top orange menu bar.
2. Under Conditions tab, select Add Conditions.
3. Now, Select Update/Calculate Fields.

Let's proceed with applying these conditions in the correct order. Changing their sequence alters the priority and may cause them to malfunction.

1. This condition takes priority, so changing the first number will immediately hide the fields below it.
2. This condition runs to update the hidden number.
3. Finally, make sure Form settings has the Clear Hidden Fields Values to Clear when hidden.

Feel free to clone my Demo Form.

Give it a try and let us know how it goes.