Account Usage: Total Submissions and Upload Space limit reached

However, we have deleted all data and submissions. Can you let me know if there is additional data or submissions I am not seeing that I need to delete? Thank you kindly for your help, Caron

Hi dibpensacola,

Thanks for reaching out to Jotform Support. I checked your account and recalculated your Upload Space and Total Submissions. Now, your current Upload Space is 0.00 MB used out of 100.00 MB and your Total submissions is 0 used out of 500.

Can you try to log back in to your account and check if you'll still see the warning message?

Also, to understand your account usage and limits, check out this guide on Understanding Your Account Usage and Limits.

Additionally, you may upgrade your account to avoid this issue in the future, you may also check out our pricing page to know the benefits and limits of each plan.

Let us know if there’s anything else we can help you with.

Thanks so much! We generally upgrade each year when we do a big promo so we'll be doing another upgrade in November. This clears things out for a little mini (one-day) promo we are doing this week.

Really appreciate your quick response, as always!

Caron