Refund

  • Michelle zeglin
    Asked on June 24, 2024 at 11:39 AM
    I appreciate your response. My credit card was charged again on 6/3/24 which would be within 30 days. Can you please help me process this refund?

    Also - as my account is closed - it will no longer allow me to log in. So the check “here” link does not help me at this moment.

  • Mark Alan JotForm Support
    Replied on June 24, 2024 at 11:45 AM

    Hi Michelle,

    I've gone ahead and reached out to our relevant team about your refund request. Once we hear back from them, I'll circle you back on this thread.

    Let us know if you have any other questions.

  • Mark Alan JotForm Support
    Replied on June 24, 2024 at 12:47 PM

    Hi Michelle,

    I've heard back from our relevant team, we've successfully completed the process of your refund for $348.

    Reach out again if you need any other help.

 
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