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snifashdod007Asked on June 24, 2024 at 10:35 AM
it says i cant use an existing account, for my other email yuvalkabeli@gmail.com but i have no ther account there.
please if i have an account by the name of yuvalkabeli@gmail.com feel free to delete it, i need to pass that email to this account. -
Mary JotForm SupportReplied on June 24, 2024 at 10:44 AM
Hi snifashdod007,
Thanks for reaching out to us for help. It looks like there's a Jotform account associated with the email: yuvalkabeli@gmail.com and it shows that it's deleted. For recently deleted accounts, it will stay in our database for 30 days before it gets permanently deleted. I've gone ahead and removed the email associated with the deleted account. Can you try changing the email again?
Give it a try and let us know if you need any help