How to update Autoresponder Email tempalte?

  • nyacswimming
    Asked on June 24, 2024 at 9:15 AM

    Hello I am trying to update the confirmation email that is sent after someone signs up an appointment for a tryout. Please see below. I cloned the form, and I am not sure how to update the address highlighted below

    Thank you!

    Guardian's NameZhenzhen NiGuardian's Emailzelene.ni@outlook.com

    Phone Number(647) 281-3699

    Swimmer's NameLiam ChenSwimmer's

    Birth Date8 28 2014

    Swimmer's Age9Swimmer's

    GenderMale

    How did you hear about NYAC?Word mouth, a friend/relative/neighbor told me about

    NYAC Downsview SS, 7 Hawksdale Rd, Entrance to pool and parking are at the back of the school through the north laneway. 

    Wednesday, Jul 3, 2024 05:45 PM-06:00 PM - America/Toronto

  • Harshad_P JotForm Support
    Replied on June 24, 2024 at 9:37 AM

    Hi nyacswimming,

    Thanks for reaching out to Jotform Support. I've cloned your form and tested it. I believe you are referring to the address shown in my screenshot below.
    How to update Autoresponder Email tempalte? Image 1 Screenshot 30
    If so, you can easily update these addresses in the Autoresponder Email settings. Let me show you how:

    1. In Form Builder, click on Settings in the orange bar at top of the screen.
    2. Select Email from the left panel.
    3. Hover the mouse over the Autoresponder Email and click on Pencil Icon.
    4. In the Email Template, the address is added in the fields in the left column. You can edit them in the particular cell.
    5. Click on Save.
    How to update Autoresponder Email tempalte? Image 2 Screenshot 41
    You can also update the Notification Email the same way, which is sent to the form owner after the submission.

    Give it a try and let us know how it goes.

 
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