KYC Process No ID?

I have to go through the KYC Process since my form requests personal identifiable information, but I do not have my ID. I lost my wallet about a week ago and have not received my new ID yet. Is there another way for me to get approval so my forms can go back online?

Hi Tanner,

Thanks for reaching out to Jotform Support. I've reached out to the relevant team and let them know about the issue. I'll get back to you as soon as I hear back from them.

We really appreciate your patience and understanding while we look into this.

Hi Hanner,

I haven't heard back from the team working on the issue. I’ll update this thread once I’ve heard back from them.

Thanks for your patience, we appreciate it.

Hi Tanner,

Can you share why you're trying to fill out the KYC form? Did you receive an email requesting you to do so? Your account is currently active, so the relevant team would just like to verify.

Once we hear back from you, we'll be able to help you with this.

Hello Tanner,

In order to understand the nature of your business we need to go through a KYC process.

After conducting a careful review of your form once more, we are pleased to inform you that your submission has been approved.

Thank you for understanding.

Regards.