Store Builder: Change email notification sender name

  • Ericagsolis
    Asked on June 24, 2024 at 2:53 AM

    Hello, This is my first time using the app builder. When someone submits an order and receive an email confirmation. Is there a way to have the email "sender" not be my name but the name of the project? I dont want my personal name coming out on their emails.

    Instead of Erica Grace Solis could it say "RCC"

    Store Builder: Change email notification sender name Image 1 Screenshot 20

  • Raymond JotForm Support
    Replied on June 24, 2024 at 2:57 AM

    Hi Erica,

    Thanks for reaching out to Jotform Support. Unfortunately, the feature you're looking for isn't available at Jotform right now. The notification emails with App Builder can't be customized yet. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, consider updating your account's name on the Account Settings. Let me show you how to do that:

    1. On your account's settings, click on the Edit button next to Name.
      Store Builder: Change email notification sender name Image 1 Screenshot 30
    2. Update the Name and click Save.
      Store Builder: Change email notification sender name Image 2 Screenshot 41

    Thanks for your patience and understanding, we appreciate it.

  • dehaplessdefeated
    Replied on June 24, 2024 at 3:54 AM

    I managed to change my name in the settings, thank you for guiding it!



  • dehaplessdefeated
    Replied on June 24, 2024 at 3:56 AM

    @

  • Ericagsolis
    Replied on June 24, 2024 at 3:32 PM

    Thank you

 
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