Didn't get password reset

  • rcdfwd
    Asked on June 23, 2024 at 11:26 PM

    Help on password retrieval.

  • Sim JotForm Support
    Replied on June 23, 2024 at 11:27 PM

    Hi Rey,

    Thanks for reaching out to Jotform Support. Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

    Didnt get password reset Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    Didnt get password reset Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    Didnt get password reset Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    Didnt get password reset Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Didnt get password reset Image 5 Screenshot 104

    Your new password is now set, and you can use it to log into your Jotform account.

    Let us know if you have any other questions.

 
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