Request to reinstate suspended account.

  • kalimba
    Asked on June 23, 2024 at 4:19 AM

    please unlock my account

  • Silvano JotForm Support
    Replied on June 23, 2024 at 4:23 AM

    Hi kalimba,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named {form name} that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account and whitelisted the form. You should be able to log in now.

    Reach out again if you need any other help.

 
Your Answer