Show Condition is Not Working as Expected

  • squareonecoaching
    Asked on June 22, 2024 at 2:20 PM

    Hello Jot et al.

    I just completed my assessment tool, CareerCatalyst™ Assessment - Focus.

    It is a self-report survey on how well someone is able to focus. It has 10 questions (likert scale) scored 1-5.

    Once it calculates the total score it divides people up into 3 categories: Low Focus Ability, Average Focus Ability and High Focus Ability.


    Issue One

    The form works. When I email the link, open the email, click the link...it takes me to the test. I completed the test and it tells me my score of 41. But, then when it comes to telling me what 'range' I scored in, it first shows me "Average Focus Ability' then moves on to 'High Focus Ability'?? I don't know why it shows both.

    Issue Two

    I don't know how to generate a report. I want to tell people what it 'means' to be in a certain range.

    In the paragraph boxes I have, which are three...low, average, high...CAN I put some bullets in after the words 'Low Focus Ability' to describe what that means, ... or will that mess it up?

    Issue Three

    I want to be able to give people suggestions, given their score. Can I put THAT information into the paragraph box that contained: Results ... Low Average Score ?? Or will that mess it up.

    THE LINK TO MY TEST IS: https://form.jotform.com/241717076128154

    Thank you,

    Jim

    Page URL: https://form.jotform.com/241717076128154
  • Ericson_B JotForm Support
    Replied on June 22, 2024 at 2:44 PM

    Hi James,

    Thanks for reaching out to Jotform Support. You can simply resolve Issue 1 by changing the second condition from Any to All. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Click on Conditions on the left side of the screen.
    3. Hover your mouse over the second condition and click the Pencil icon to edit it. 
    4. Select "All" in If Rules Are Matched. 
    5. Click Save to save the changes. 

    Show Condition is Not Working as Expected Image 1 Screenshot 20
    As for your other question, I've moved that to a new thread. You can check that out here.

    Give it a try and let us know if you have any other questions.

 
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