IP address has been banned

Hello JotForm

Yesterday I emailed you to remove the suspension, because I import a form from google form have username & password fields which I use it to make my form login , but you have option to put password password which is better , thanks to the support team team they remove the fields & the suspension

now I need help to remove the Ip address ban

ip:2.50.4.216

Hi Mohammad,

Thanks for reaching out to Jotform Support. Generally, the IP address gets blocked when an account is suspended by our anti-phishing system. This isn't necessarily your account. There may be another user who may have created a Jotform account using the same IP address and created a form violating our terms of usage.

I've gone ahead and whitelisted your IP address. Can you try it again and see how it goes?

Let us know if you need any more help.

Hi, my account has been banned as I'm doing a form to make an account in which you need to make up a password and suddenly I am banned for phishing. May I know how to fix this? And what else can I put to replace the password section?

Hi Mohammad,

To prevent future IP address bans, if possible, avoid using shared IP addresses that may have been associated with suspicious activity. Use dedicated IPs to reduce the risk of being blocked due to others’ actions.

Let us know if there’s anything else we can do for you.

Hi Aina,

I answered your other question on a new thread. You can go ahead and check that out here.