What form is getting my account suspended?

  • searchingforthesea
    Asked on June 21, 2024 at 3:15 PM

    I don't know what form is getting my account suspended. I thought I fixed it.

  • Rose JotForm Support
    Replied on June 21, 2024 at 3:20 PM

    Hi Diana,

    Thanks for reaching out to us for help. I checked your account and it is already active. Based on our logs, the account was suspended due to credit card collection on your form titled Credit Card Authorization. It seems that the offending fields have been removed and your account has been reviewed and reactivated by one of my colleagues. Can you please try to login now?

    Give it a try and let us know if you need any help.

 
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