Why is my form requiring my form filler to log in?

  • Joe_Caprio
    Asked on June 21, 2024 at 2:55 PM

    Hello,

    My form started asking for people to create an account. Theat never was required before. I must have turned on a feature. How can I turn it off?

    https://form.jotform.com/Joe_Caprio/primal-elements-pool-club

    Thank you,

    Joe

  • Reymae JotForm Support
    Replied on June 21, 2024 at 2:59 PM

    Hi Joe,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it with an incognito tab to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Why is my form requiring my form filler to log in? Image 1 Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

    Keep us updated and let us know if you need any more help.

 
Your Answer