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JimAsked on June 21, 2024 at 12:18 PM
Do I need to enter a 15 digit number on my jotform submission to get it to the right person ? If so how do I do that ?
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Paolo JotForm SupportReplied on June 21, 2024 at 12:31 PM
Hi Jim,
Thanks for reaching out to Jotform Support. Can you provide more details so I can better understand your issue? You can also send a screenshot of what’s happening. We’ve got a guide here explaining how to do that. Also, please share the link to the form so I can check it out and see.
Once we hear back from you, we'll be able to move forward with a solution.
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jameshull808Replied on June 21, 2024 at 1:25 PM
Do I need to have all those numbers at the end for it to go to the correct person ?
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Royce JotForm SupportReplied on June 21, 2024 at 1:38 PM
Hi Jim,
If I understand correctly, you want to know if you need all those 15 digits at the end to access their form. Is that right? If so, then yes, you need to include those 15 digits at the end because that is their form ID that will route you to their form.
Let us know if there’s anything else we can help you with.