My account is suspend, pleas re-open my account

  • kalimba
    Asked on June 21, 2024 at 1:58 AM

    Salam Hangat.


    Tolong akun saya jangan di suspend karena saya tidak ada berniat untuk melakukan phising atau sejenisnya, form yang saya buat hanya untuk keperluan sewa menyewa, dan registrasi pemilik tanah, jika dokemen yang sensitif dan melanggar saya akan menghapus dan memperbaiki nya, jadi ini sangat penting bagi kami. mohon untuk di aktifkan kembali akun kalimba. karena ini menyangkut banyak pihak.



    best regard


    Jotform Thread 16131421 Screenshot
  • Sheena JotForm Support
    Replied on June 21, 2024 at 2:06 AM

    Hi Kalimba,

    Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named SURAT KLAIM PEMBAYARAN that’s breaking our Terms of Use by collecting login credentials.

    My account is suspend, pleas re open my account Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • kalimba
    Replied on June 21, 2024 at 2:52 AM

    ok i will delete these form, please reactivated my account,

  • Sigit JotForm Support
    Replied on June 21, 2024 at 3:02 AM

    Hi Kalimba,

    Thank you for getting back to us. Your account has been reactivated. Please try logging in again using a different browser. If you have forgotten your password, you can follow this guide to reset it.

    Let us know if there's anything else we can do for you.

 
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