Getting "Aw Snap" error after filing in the location details on form

  • saidabbi
    Asked on June 21, 2024 at 1:33 AM

    Dear Team,

    When we fill in the location details, an error occurs in the dropdown on all browsers.

    Jot form Link : https://www.jotform.com/223461721123041

    Below is the error showing please resolve the issue as soon as possible.

    Getting Aw Snap error after filing in the location details on form Image 1 Screenshot 20

    Jotform Thread 16130981 Screenshot
  • Rahul JotForm Support
    Replied on June 21, 2024 at 1:52 AM

    Hi Sai,

    Thanks for reaching out to Jotform Support. When I tested your form 223461721123041, I was unable to replicate what you have shown in the screenshot above. Take a look at the screencast below to see my results:

    Getting Aw Snap error after filing in the location details on form Image 1 Screenshot 20 As an additional measure, I have cleared the form cache for you to avoid any temporary cache issues. Please try the following fixes and see if this resolves the issue:

    • Try after clearing your browser cache.
    • Try on a different browser.
    • Try on a different device.
    • Try after switching to a different ISP (Internet connection)

    Give it a try and let us know how it goes.

  • Rahul JotForm Support
    Replied on June 21, 2024 at 1:55 AM

    Hi Sai,

    You can also refer to this page on How to fix “Aw, Snap!” page crashes and other page loading errors.

    Let us know if you have any other questions.


 
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