Possible Scam Form

  • rolljon05181
    Asked on June 20, 2024 at 8:19 PM
  • Mafe_M JotForm Support
    Replied on June 20, 2024 at 8:58 PM

    Hi rolljon05181,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.

  • floresjon043005
    Replied on June 20, 2024 at 9:04 PM

    thank you i was wondering if you could send whatever information he had used so i could match up to other forms and give to police please because he took deposit and information as well

  • Mary Eden JotForm Support
    Replied on June 20, 2024 at 9:52 PM

    Hello Jonny,

    If you intend to report or have reported this matter to law enforcement and they open an investigation, send us a screenshot of an official demand, or if we receive a subpoena in connection with a court case regarding this matter, we'll be happy to share the submission data with them.

    Thanks for your patience and understanding, we appreciate it.

 
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