Can't connect Jotform in salesforce: Session expired

  • stuzman
    Asked on June 20, 2024 at 7:56 PM

    I added the jotform app to my Salesforce account and keeps keeps saying your session has expired and won't let me connect them. Please helpCant connect Jotform in salesforce: Session expired Image 1 Screenshot 20

    Jotform Thread 16125291 Screenshot
  • Aries JotForm Support
    Replied on June 20, 2024 at 8:48 PM

    Hi stuzman,

    Thank you for reaching out to Jotform Support. Based on the error message you are getting, it appears that your Jotform account may not have logged in properly. I tried to replicate the issue on my end and it appears to be working fine as it should. check out my screencast below:

    Cant connect Jotform in salesforce: Session expired Image 1 Screenshot 20

    Can you please try it in a different browser? You can also clear your browser cache, which may fix possible browser cache related issues.

    Below are guides on how to clear cache on most common browsers:

    Give it a try and let us know if you need any help.

 
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